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Free delivery on orders over $150 · 30-day returns

Sona
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Help centre

Delivery, returns and payment

The questions we hear most.

How fast is delivery?

Orders placed before 3 pm ship the same working day. Delivery takes 2 to 5 working days, and it is free over $150.

Can I return something?

Yes. Send it back within 30 days for a full refund, even if you have used it. Returns are free.

How can I pay?

Pay online by card or wallet, pay on delivery, or place the order by message and pay when we confirm it.

Where can I see my orders?

Open My orders from the header. Orders placed on this device are listed there, and you can order the same items again in one click.

What does the warranty cover?

Two years against defects on every audio product. We repair or replace it and pay for shipping both ways.

Still need help? Email us

Contact

Let’s talk about your project

Tell us a little about what you need and we’ll get back to you with ideas, a timeline and a quote.

We reply within one business day.