Help centre
The questions we hear most.
Orders placed before 3 pm ship the same working day. Delivery takes 2 to 5 working days, and it is free over $150.
Yes. Send it back within 30 days for a full refund, even if you have used it. Returns are free.
Pay online by card or wallet, pay on delivery, or place the order by message and pay when we confirm it.
Open My orders from the header. Orders placed on this device are listed there, and you can order the same items again in one click.
Two years against defects on every audio product. We repair or replace it and pay for shipping both ways.
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Tell us a little about what you need and we’ll get back to you with ideas, a timeline and a quote.
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+44 20 7946 0958Visit us
12 Clerkenwell Road, LondonOffice hours
Mon–Fri, 9am–6pm GMT