How do I pair a second device?

Hold the power button for three seconds until the light flashes blue, then choose Sona One on the new device.

How do I reset my headphones?

Hold the power and noise buttons together for ten seconds. The light flashes white when the reset is done.

Your tracking link is in your confirmation email. Orders ship within one business day.

Email us your order number. We send a free return label within a day.

Yes. They clip on and off, and a spare pair costs $19.

We ship to the US, Canada, the UK, the EU and Australia.

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Sona

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Answers to the questions we get most.

How do I pair a second device?: Hold the power button for three seconds until the light flashes blue, then choose Sona One on the new device.
How do I reset my headphones?: Hold the power and noise buttons together for ten seconds. The light flashes white when the reset is done.
Where is my order?: Your tracking link is in your confirmation email. Orders ship within one business day.
How do I start a return?: Email us your order number. We send a free return label within a day.
Can I replace the ear cushions?: Yes. They clip on and off, and a spare pair costs $19.
Do you ship worldwide?: We ship to the US, Canada, the UK, the EU and Australia.

Contact

Our support team replies within a few hours, seven days a week.