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Northstar
Branding

Why most rebrands fail in the first year

A new logo is the easy part. What the teams that get it right do before, during and after the launch.

Priya Nair Priya NairStrategy director

6 min read

Brand materials on a studio table

The logo is not the brand

A rebrand fails when the new identity is treated as a paint job. The visual change lands on day one; the change in how the company behaves takes a year.

    What the best teams do

    They agree what is changing and why before anyone opens a design file.

    • Write down the three things the brand must say
    • Bring customer-facing teams in early
    • Plan the first ninety days after launch

    Measure what matters

    Track recognition, consistency and the questions customers ask, not just applause on launch day. A rebrand is finished when the new story is the one people tell.

      “A brand is a promise you keep, not a logo you launch.”

      • Branding
      • Strategy

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