Help centre
The questions we hear most.
Measure your bust, waist and hips and compare them with the chart on each product page. Our pieces are true to size; if you are between sizes, choose the larger one for a relaxed fit.
Orders placed before 3 pm ship the same working day. Standard delivery takes 3 to 5 working days, express is next working day, and delivery is free over $100.
Yes. Send it back within 30 days for a full refund, even if you have tried it on. Returns are free and the label is in the parcel.
Seams, zips, buttons and fabric faults for two years from purchase. Send the piece back and we mend or replace it and pay for postage both ways.
Every product page has care notes. In general, wash cold on a gentle cycle, dry flat and avoid tumble drying, which keeps natural fibres soft and the shape true.
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12 Clerkenwell Road, LondonOffice hours
Mon–Fri, 9am–6pm GMT