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Free delivery over $100 · Free returns for 30 days

Ora Studio
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Help centre

Sizing, delivery and returns

The questions we hear most.

How do I choose my size?

Measure your bust, waist and hips and compare them with the chart on each product page. Our pieces are true to size; if you are between sizes, choose the larger one for a relaxed fit.

How fast is delivery?

Orders placed before 3 pm ship the same working day. Standard delivery takes 3 to 5 working days, express is next working day, and delivery is free over $100.

Can I return something?

Yes. Send it back within 30 days for a full refund, even if you have tried it on. Returns are free and the label is in the parcel.

What does the repair service cover?

Seams, zips, buttons and fabric faults for two years from purchase. Send the piece back and we mend or replace it and pay for postage both ways.

How should I wash my clothes?

Every product page has care notes. In general, wash cold on a gentle cycle, dry flat and avoid tumble drying, which keeps natural fibres soft and the shape true.

Still need help? Email us

Contact

Let’s talk about your project

Tell us a little about what you need and we’ll get back to you with ideas, a timeline and a quote.

We reply within one business day.