Order Confirmation Email is a free, responsive HTML order confirmation template for online stores, Shopify and WooCommerce shops, marketplaces and DTC brands. It thanks the customer, shows the order number and date, lists up to three items with details, quantity and price, adds subtotal, discount, shipping, tax and total, shows the payment method, the shipping address and an estimated delivery window, and links to the order with an Outlook-safe button.

The most-read email a store sends

Customers open order confirmations almost every time, often more than once while they wait for a parcel. A clear confirmation cuts "where is my order?" emails and builds trust right after someone has paid. This template puts the information people look for first, the order number, what they bought and when it arrives, at the top.

Line items that hold together

Each item has a name, a details line (size, colour, variant), quantity and price, set in a two-column table that keeps prices aligned on the right in every client, including Outlook. Leave an item name empty to hide that row. The order number and date sit in a soft summary box, and the shipping and delivery columns stack on phones.

Coded for real inboxes

Nested tables, inline styles, a VML button for Outlook on Windows, a dark palette for Apple Mail, iOS and Outlook.com, a hidden preheader and a plain-text version are all built in. The total is set in bold so it is easy to find.

Transactional, not marketing

Order confirmations are transactional email, so an unsubscribe link isn't required. Keep promotions out of the main content so it stays that way, and use the closing note for your returns policy and a "just reply" support line.

Edit the sample data in the browser, then replace it with your platform's variables (Shopify Liquid, Klaviyo, WooCommerce or your own code). Next in the flow, send a Payment Receipt, or welcome first-time buyers with the Welcome Email.